A Control Panel is a software tool employed to control the content of a web hosting account. This can include, but is not limited to, files, e-mail messages, databases, statistics as well as other operations executed with them. The CP offers a web-based interface to handle all of these things and everything else associated with the hosting service via different sections in which you can access features through buttons and/or menus. The simpler to use a CP is, the simpler it will be for you to manage your web presence as a whole. In the common scenario, the CP is the hosting account’s back office, while a different billing account is used to handle payments and domain name registrations - if the company provides this service. Trouble tickets could be dealt with from the billing account or by using a different system.