Lots of individuals who begin using their 1st web hosting account, or change companies, usually have enquiries with regards to how given tasks are performed or chance upon complications when setting up different things, including emails, site settings, and so on. This is the reason why, some web hosting providers have prepared documentation with the most frequently asked questions and problems so as to help their customers receive info quickly and easily. Consequently, the client service team can devote more time to real problems that particular customers may be facing, since the solution for the smaller things will already be available on the Internet and customers can easily fix them without getting in touch with the help desk staff. Having detailed documentation is extremely important, particularly for new clients without any previous experience, as the web hosting service entails a huge number of features and many individuals can become baffled about what to do. A good information repository can both help you execute the procedures that you need and acquaint yourself with how the hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
All Linux shared packages that we offer include an in-depth knowledge base where you can find all you need to know with regard to your hosting account. Whether you intend to create a brand new database, to forward a domain name by means of an .htaccess config file or to set up an email address on your personal computer or cellular phone, you can just check our help articles and all the information that you require will be there. When you visit a specific section of the Hepsia Control Panel, you can see articles that are related to the features that you can access through it. In case you would like to check the full collection of articles and get informed about all the functions that Hepsia offers, or simply to read generic information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to cover any difficulty that you may encounter, but if you do not find what you’re seeking, you can always touch base with us, as our customer service team members are available to you around the clock.