Customer Support Channels
A 1–hour Response Guarantee
Delivering excellent support without delay is our top priority, so we backup each Linux shared packages plan with a 1–hour ticket solution guarantee. When you post a ticket or send us a message, our client support team will do all they possible can to give the most adequate answer to your issue and to supply you with assistance in due time.
A Top–quality Support Service
Our technical support service is delivered by a team of proficient employees which are prepared to respond to your question without delay. You’re able to get in touch with the support staff by starting a technical support ticket from your Site Control Panel or by posting us an email message. On working days, you may also contact us on the telephone or make use of the online chatting option.
An Intuitive Help Section
Our Control Panel boasts a substantial know–how base that’s built into all sections. In each section, you will find a Help press button that will load for you a variety of step–by–step lessons on how to work with a selected element or complete a certain action. Also, we have crafted training online videos so you can get a better idea of the Control Panel’s interface.